If you purchased your desktop or laptop system from a retailer such as BestBuy or Amazon, game codes and instruction for how to redeem it will be provided by the retailer. Purchased from other retailers such as Amazon, BestBuy or others. This accessories box could be a black box or more often, it's the motherboard box included with your shipment. If you purchased your desktop or laptop system from the website, then your code will be printed out with instruction for how to redeem it on a sheet that is included inside the accessories box that came with your system. Whether or not you have game codes included with your purchase depends on where you purchased it from, see the two below options. I can't find my game codes with my new computer I'm getting an error that a qualifying product was not detected in my system. I'm getting an error that my game code has already been redeemed. I'm getting an error that my game code is invalid. I checked the accessories box and still can't find the game codes. I can't find my game codes with my new computer. Outcome 2: If you entered in a code for Microsoft Points (either from a card purchased at a store like Gamestop or an instant code from a place like Amazon.Below are some instructions for how to get your game bundle codes, where to find it, what to do if you have errors redeeming and how to redeem it depending on the product. Outcome 1: If you entered in a Xbox Gold Redemption Code you will immediately see you subscription level change to Gold, good job! You are done and can now return to gaming. Here you will be confronted with one of three outcomes. To do this click on "My Account" and a drop down menu should open, from there click "Redeem Code"! Once the "Redeem Code" page loads, enter in your 25 character code, and click redeem. Once you are in the Marketplace you will need to go to the "Redeem Code" page.
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